Contact Us

We're real people, and we're happy to hear from you.

Whether you have a question about your order, want help deciding if a product is right for you, or just want to share how things are going — reach out. Every message gets read by a human, and we respond within 1–2 business days (Monday–Friday).

Email

[support@lucincare.com]

For order questions, please include your order number (it's in your confirmation email) so we can help you faster.

Mailing Address

Lucincare [1237 bay drive] [chase], British Columbia, [V0E1M0] Canada

Before You Write — Quick Answers

• Where's my order? Tracking details are in your shipping confirmation email. Tracking can take 2–4 business days to start updating after your order ships.
• Want a refund? We offer a 30-day money-back guarantee — see our [Refund Policy] for how it works.
• Shipping questions? Processing and delivery timelines are in our [Shipping Policy].